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Standard
Pricing
Free
Included in Essentials, Pro, Premium, and trial plans
Features
What's in Standard:
- 24/7 live chat
- 24/7 email support
- Response time: 10 min (live chat) and 1 business day (email support)
- Self-service help center
All the support you need
Silver
Pricing
Features
Everything in Standard, plus:
- Response time: 10 min (live chat) and 2 hrs (email support)
- Dedicated customer success manager
- Dedicated onboarding manager
- Account health checks
- New feature updates
- Best practice recommendations
- 99.9% uptime SLA
Gold
Pricing
Features
Everything in Silver, plus:
- Response time: 2 min (live chat) and 15 min (email support)
- Critical issue updates every 30 min
- Developer support
- Implementation consultant
- Key event management (e.g. BFCM)
- Quarterly account reviews
- Additional carrier support: $8,000 per carrier
All plans also include:
Apps & integrations
Connect Postmen with other applications easily, including Shopify, Magento, and WooCommerce.
Multi-users ($10/user/month)
Allow organization owner to invite members and manage membership. Cost $10/user/month.
Multi-organizations
Set up multiple organizations in order to manage multiple stores easily. (Enterprise users only)
24/7 live chat support
Our support team has the strong technical knowledge to help you integrate our APIs faster.
ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.
GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.
Frequently asked questions
Why should I use Postmen?
You can ship easily with 86 carriers worldwide with 10 free shipping labels under our free plan. Ship faster and deliver on time to make your customers happy.
Do you offer free plan?
We want to benefit all businesses, not just the big folks. We have a 7-day free trial for companies to test the app and proceed with the paid plans if the app meets their expectations.
Can I use my own carrier account for shipping?
Yes! You can always connect your own carrier accounts to Postmen, and apply your negotiated rate to maximize your profit margin.
Do you offer discounted USPS shipping rate?
Yes, we do. Save up to 90% with USPS shipping through Postmen, and there is no minimum shipping volume requirement.