Salesforce Commerce Cloud Integration with AfterShip Tracking
Salesforce Commerce Cloud is a flexible eCommerce platform that helps brands sell online with confidence and agility with an ecosystem of tools and apps.Salesforce Commerce Cloud Integration with AfterShip Tracking
Why use AfterShip Tracking on Salesforce Commerce Cloud
AfterShip Tracking's native integration with Salesforce Commerce Cloud provides proactive and automated delivery updates for shoppers while centralizing shipment data from 1000+ carriers in one convenient shipment visibility dashboard. Brands can enhance the customer experience, optimize transportation networks, and make data-driven decisions.
Users can integrate their Salesforce Commerce Cloud store to keep shoppers updated, recommend products, create page variations, automate tracking info, customize the shopper experience, and unlock deep insights.
Use cases
Update shoppers with real-time data
Centralize tracking info with branded tracking pages and send real-time, omnichannel shipping updates, amplifying shopper trust. Enrich AI-powered delivery date estimates with historical order data for improved accuracy and set clearer expectations.
Recommend products & create page variations
Offer shoppers automated product recommendations on tracking pages and notifications for deeper engagement. Segment page with customizable identifiers like demographics and order data to maximize repeat sales and revenue.
Automate & centralize tracking info
Standardize shipment statuses and automate tracking information to save support agents valuable time. Access logistical data in one centralized hub to proactively resolve delivery exceptions and reduce WISMO (where is my order) inquiries.
Customize & brand the shopper experience
Brand the tracking pages and notifications through easily customizable templates to strengthen brand recognition and loyalty. Integrate your SFCC store's navigation and add multi-language support to create a consistent and seamless buying journey.
Track shipment analytics & shopper engagement
Utilize a shipment visibility dashboard with exportable data to optimize carrier strategies, track shopper engagement, and improve segmentation. Leverage deep insights and advanced reporting to identify growth areas for long-term success.
Shared data
When using this integration, it’s important to know that your data is safe and secure, as per our privacy policy. For information on a third-party apps’ data management, please refer to the provider's documentation.
| AfterShip Tracking | Data flow | SFCC |
| Shipment |  |
Order |
| Product | |
Product |
| Notifications | |
Shopper |
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Integrates with
Tags
eCOMMERCE PLATFORM
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