| claim_received | Claim Submitted | Claim received. Waiting for a feedback from the insurer. |
| waiting_for_documents | Waiting for Documents | Insurer requests documents for processing the claim. |
| under_review | Under Review | The Claim is being reviewed by the insurer. |
| reviewed_completed | Completed | The claim has been reviewed and waiting to get approved |
| claim_approved | Approved | The claim has been approved. |
| paid_payment_info_requested | Payment Info Requested | The customer needs to provide payment information to get the insurance amount. |
| claim_paid | Paid | The claim has been mark as paid and the merchant needs to mark it as resolved. |
| claim_denied | Denied | The claim has been denied by the insurer (You can contact insurer for more information). |
| claim_closed | Closed | The claim has been closed by the insurer. |
| claim_withdrawn | Withdrawn | The claim has been withdrawn by the customer. |