- 24/7 podrška e-poštom
- Vrijeme odgovora: 10 minuta (razgovor uživo) i 2 radna dana (podrška e-poštom)
- Samoposlužni centar za pomoć
Planovi podrške
Standard
Besplatno
Uključeno u sve naše planove
Što je u Standardu:
Srebro
20%
naknade za pretplatu proizvoda
S najmanje 200 USD mjesečno po proizvodu
Sve standardno, plus:
- Vrijeme odgovora: 10 minuta (razgovor uživo) i 2 sata (podrška e-poštom)
- Menadžer uspjeha kupaca
- Inboarding manager
- Provjere stanja računa
- Nova ažuriranja značajki
- Preporuke najbolje prakse
- Dodatna podrška operatera za AfterShip praćenje: 5000 USD po operateru
- 99,9% neprekidnog rada SLA
Zlato
30%
naknade za pretplatu proizvoda
S najmanje 400 USD mjesečno po proizvodu
Sve u srebrnoj boji, plus:
- Vrijeme odgovora: 2 minute (razgovor uživo) i 15 minuta (podrška e-poštom)
- Kritični problem ažurira se svakih 30 minuta
- Podrška programera
- Konzultant za implementaciju
- Upravljanje ključnim događajima (npr. BFCM)
- Tromjesečni pregledi računa
- Dodatna podrška operatera za praćenje AfterShip: 2 besplatno godišnje, zatim 5000 USD po operateru
- Dodatna podrška operatera za AfterShip Shipping i Returns: 8000 USD po operateru
Potpuna usporedba
Trusted by the world’s leading brands
Flexible collaboration, advanced security
Try the team plan free for 7 days
Allow your team to work across AfterShip products, while retaining control and ensuring security.
Team
Member access for growing organizations
$10
per member / month
Key features:
- Access to all products
- 3 default roles
- Two-factor authentication (2FA)
- Single sign-on (Google, Shopify, BigCommerce)
Enterprise
Full customization and management options
Custom
Key features:
- Enterprise single sign-on (SSO)
- Custom roles and permissions
- Sub-organization management
- Member management API
Security and prebuilt integrations included
70 apps and integrations
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.
ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.
GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.
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