Hvad er der i standard:
- 24/7 email support
- Svartid: 10 minutter (live chat) og 2 hverdage (e-mail support)
- Selvbetjeningshjælpecenter
Supportplaner
Standard
Gratis
Inkluderet i alle vores planer
Sølv
20 %
af produktabonnementsgebyret
Med et minimum på $200/måned pr. produkt
Alt i Standard, plus:
- Svartid: 10 minutter (live chat) og 2 timer (e-mail support)
- Kundesucces manager
- Onboarding manager
- Kontosundhedstjek
- Nye funktionsopdateringer
- Anbefalinger for bedste praksis
- Yderligere operatørsupport til AfterShip-sporing: $5.000 pr. udbyder
- 99,9 % oppetid SLA
Guld
30 %
af produktabonnementsgebyret
Med minimum 400 USD/måned pr. produkt
Alt i sølv, plus:
- Svartid: 2 minutter (live chat) og 15 minutter (e-mail support)
- Kritiske problemer opdateres hvert 30. minut
- Udviklersupport
- Implementeringskonsulent
- Administration af nøglebegivenheder (f.eks. BFCM)
- Kvartalsvis kontogennemgang
- Yderligere operatørsupport til AfterShip-sporing: 2 gratis om året, derefter 5.000 USD pr.
- Yderligere operatørsupport til AfterShip Shipping og Returns: $8.000 pr.
Fuld sammenligning
Trusted by the world’s leading brands
Flexible collaboration, advanced security
Try the team plan free for 7 days
Allow your team to work across AfterShip products, while retaining control and ensuring security.
Team
Member access for growing organizations
$10
per member / month
Key features:
- Access to all products
- 3 default roles
- Two-factor authentication (2FA)
- Single sign-on (Google, Shopify, BigCommerce)
Enterprise
Full customization and management options
Custom
Key features:
- Enterprise single sign-on (SSO)
- Custom roles and permissions
- Sub-organization management
- Member management API
Security and prebuilt integrations included
70 apps and integrations
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.
ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.
GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.
Kom i gang på kun 30 minutter
Få kontakt med vores eksperter efter køb for at se, hvordan AfterShip kan transformere din kunderejse.
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