About Sendle
Sendle is an Australia-based parcel delivery service that allows businesses to send and receive packages within Australia and internationally. It provides an easy-to-use and affordable shipping service for individuals and small businesses, by offering flat-rate pricing, pickup services, package tracking, and more. Sendle is also known for its sustainable and environmentally-friendly practices, such as carbon offsetting and using all-electric delivery vehicles.
Sendle Service Types
Sendle is a shipping and logistics company that offers a range of services for businesses and individuals in Australia, the United States, and select international destinations. Here are the different service types offered by Sendle:
Domestic Delivery: Sendle provides door-to-door delivery services across Australia and the United States. This includes both metropolitan and regional areas, as well as deliveries to PO boxes and parcel lockers.
International Delivery: Sendle also offers international shipping services to select countries, including New Zealand, Canada, the United Kingdom, and more. International delivery times vary based on the destination and service selected.
Same-Day Delivery: Sendle offers same-day delivery for certain locations within Australia. Orders must be placed before the designated cutoff time and meet specific requirements to qualify for this service.
Return Shipping: Sendle provides a return shipping service for businesses that allows customers to easily return items. This service includes label printing and tracking information for both the sender and receiver.
Fulfillment Services: In addition to its shipping services, Sendle offers fulfillment services for businesses looking to outsource their warehousing and order processing needs. This includes picking and packing orders, managing inventory, and shipping products to customers.
Sendle's Environmental Impact
Sendle is a shipping company that claims to be America's first 100% carbon-neutral shipper. According to their website, they offset the CO₂ emissions released for every package shipped with them by investing in environmental projects via their partner, South Pole. Sendle guarantees that all shipments from their customers are 100% carbon neutral and that being sustainable does not cost more with them.
Choosing Sendle, customers can be part of the solution to reduce the negative impact of shipping on the environment. The company claims that incorporating their carbon neutral delivery seal into websites, checkout pages or packaging slips can give customers one more reason to feel good about purchasing from a business.
In addition to offsetting carbon emissions via environmental projects, Sendle also reduces CO₂ emissions by filling the unused capacity in trucks already on the road. Furthermore, the company has committed to even more carbon reductions to achieve net-zero emissions by 2030.
Where to find your Sendle Tracking Numbers
If you are having trouble finding your Sendle package, the first step is to locate your Sendle tracking number.
This can typically be found in confirmation or notification emails that you have received, and it is a 6-8 character combination of letters and numbers that always starts with an ‘S’. Once you have located your tracking number, you can enter it into the Sendle tracking tool to see a snapshot of your shipment's tracking progress.
Troubles You May Have with Your Sendle Packages
In the rare event that your package is marked as "delivered" but you cannot find it, there are several possible scenarios to consider. If your package was marked as "delivered" with a signature, it may have been signed for by a colleague, family member, friend, or neighbor. Additionally, it could have been transferred to a third-party agent to complete delivery, especially if you live in a more rural area. If it was accidentally scanned as delivered when it was still in transit, it's recommended to wait for an additional tracking scan.
On the other hand, if your package was marked as "delivered" without a signature, it may have been left in a safe place on your property due to Sendle's 'Authority To Leave' policy. If it was accidentally scanned as delivered when it was meant to be scanned as in-transit, waiting for another day for an additional tracking scan is still recommended.
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