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EMS Tracking Tracking

EMS Tracking

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU) connecting 175 countries and territories worldwide.
EMS branded tracking experience
For businesses

EMS branded tracking experience

Give customers the best post-purchase experience with proactive delivery updates.

EMS tracking API and webhooks
For developers

EMS tracking API and webhooks

Designed for developers to integrate EMS tracking functionality easily using
EMS tracking API

Get EMS updates with AfterShip mobile app
For shoppers

Get EMS updates with AfterShip mobile app

Keep your shopping organized. Never miss your EMS delivery again.

EMS Tracking

Track EMS International Packages

Tracking your EMS international package is a straightforward process that can be done using your unique EMS tracking number. To track your package, you have three options:

  1. Visit the EMS Homepage or Tracking website: On both platforms, you can enter your unique EMS tracking number. After clicking on the Track button, you will gain immediate access to real-time updates on your package's status. The system will inform you if your parcel is currently in transit, has cleared customs, or is out for delivery. In case of any issues or delays, you can download the mobile app to get yourself promptly notified.

This is a screenshot captured on the EMS homepage. This is a screenshot captured at the EMS tracking page.

  1. Use third-party parcel tracker like AfterShip Tracking Page to get updated logistics information.
  • Find your tracking number;

  • Visit the AfterShip Tracking Page by following this link: https://www.aftership.com/track.

  • Enter your tracking number: On the tracking page, enter your EMS package tracking number and click the "Track" button.

  • Review tracking information: After a moment, the website will display the current status of your package, including its last known location and estimated delivery date.

Track China EMS Parcels

To track the status of packages being sent or received within China, there are several reliable options available. In addition to visiting the EMS homepage, you can utilize EMS's official Tracking system and AfterShip Tracking Page, as mentioned earlier. Furthermore, you have the option to access the China EMS (ePacket) Tracking page, where you can instantly obtain logistics updates. These platforms provide convenient and efficient tracking services for your packages within China.

What do EMS tracking numbers look like?

The EMS tracking number is a unique code consisting of 13 alphanumeric characters. It begins with the letter 'E' followed by another capital letter, then nine digits, and ends with the two-letter ISO country code of the origin country. This code serves as a digital identifier for your package within the EMS system.

For example, EX123456789US (originating from the United States), EB793711138CN (originating from China), and EN2685383355JP (originating from Japan).

Where can I find EMS tracking number?

To locate your EMS tracking number, you mainly have two options:

  • Receipt: When you send a parcel through EMS, the tracking number is usually printed on the receipt. Look for "receipt number" or "EMS number."

  • Shipment Confirmation Email: EMS typically sends an email to your registered address after dispatching your package. This email will contain the tracking number.

I have just sent an item using EMS, how do I find out where my item is?

To find your EMS item, reach out to the postal operator or EMS operator in the sending or destination country. The EMS Unit doesn't handle customer tracking inquiries as they work on behalf of postal organizations. The individual EMS operators in each country manage postal tracking information and their Customer Service departments can assist with general queries or locating your EMS item.

EMS Shipping

EMS is a paid service in shipping that ensures faster delivery of postal items. It operates as an express postal service, delivering locally within a day and internationally within three or more days.

How does EMS Shipping work?

If you use EMS for international shipping, a local courier like FedEx will handle the domestic part of the journey. This means you can take your package to a nearby FedEx store and drop it off there.

Once you've dropped off your package at FedEx, they will transport it to a freight forwarding depot where it will be sorted and sent to the country it's going to. The final delivery will be made by the local postal service of that destination country.

EMS Shipping Delivery Time

EMS shipping duration varies due to factors like the postal service, parcel size and weight, transportation mode, and destination. Typically, EMS delivery times are as follows:

  • Within the same continent: 2-5 business days
  • Shipments to the United States: 5-7 business days
  • Remote destinations: 10-12 business days (may experience longer delivery times)

These are average delivery times, and actual durations can vary. To stay updated and ensure peace of mind throughout the shipment process, it is recommended to use the EMS tracking system.

EMS package limits

When using EMS for shipping, you can send packages that weigh up to 30 kilograms (66 pounds) and have a maximum length of 1.5 meters. The length circumference should not exceed three meters.

About EMS

EMS provides a highly efficient priority express service, boasting an extensive network of customer access points worldwide. With the largest delivery network on a global scale, EMS ensures comprehensive last mile coverage, connecting businesses and individuals across the globe. According to their official website, EMS outshines competitors such as DHL or FedEx in terms of worldwide customer access points. This makes EMS an excellent option for those seeking reliable and convenient international shipping solutions.

Frequently Asked Questions

See what our customers are saying about our shipment tracking

Aurelie S.
Aurelie S. - Gestionnaire de comptes in Octave Assurances Inc
Amazing Service !! They are quick to respond, patient, SUPER HELPFUL They are very welcoming and always follow up to make sure we are ok with our process ! Thank you
Kartik L.
Kartik L. - SDL
Easy and Powerful! The platform was easy to use and I loved it helped integrate several tracking information into one singular place and notified me of statuses and delays! Its user friendly and I loved it let me customize my page to an extent!
Nitin R.
Nitin R. - Technical Specialist
Great Shipping App for Onsite Shipments. Fast shipping, multiple shipping partner options, user-friendly site, fast pickup as well from Marchant, customer support is good. Can ship inter-country
Charles C.
Charles C. - IT Specialist
Accurate And Easy Shipment Tracking. The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use. Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications. I also like that the service is quite affordable.
Verified User
Verified User in Hospital & Health Care
Good order tracking solution with global coverage. Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent

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