Benefits

• Send relevant and branded updates to customers about their order and delivery status to build trust and loyalty.
• Key events coming from AfterShip include in transit, out for delivery, delivered, failed attempt and exception.
• You can customize content by including tracking number, carrier name and contact, a one-click tracking link and expected delivery time.
• With exceptionally high open rate and click rate, you can also insert any marketing materials or even personalized product recommendations for your customers.

How it works

1. Sign up for AfterShip account
2. Go to Apps > Sailthru
3. Enter your production Key, Secret
4. Add tracking numbers to your AfterShip account
5. AfterShip will send Sailthru the first info received, in transit, out for delivery, delivered, failed attempt and exception events
6. Setup flow at Sailthru to send engagement or transactional emails