Benefits
- Auto import and track all your shipments - UPS, USPS, Fedex & 934 couriers (Free).
- Notify customers when shipments are In Transit, Out For Delivery, Delivered or have an Exception (Premium).
- Find out if shipments are delivered on time, and reduce enquiries about order status.
How it works
- Sign up for AfterShip account.
- Go to “apps” and choose “CSV Connector”.
- Enter a HTTP, HTTPS, FTP link where the CSV file is located.
- Specify a time for AfterShip to download the CSV file.
- Download a CSV file sample, edit it and upload to the FTP link.
How to fill in CSV (Download Sample)
| Field | Description |
|---|---|
tracking_number |
tracking number of the shipment (the only compulsory field) |
courier |
the aftership built-in slugs for supporting couriers. AfterShip will automatically detect the courier if it is not filled. |
title |
Title of shipment. Can be added in the notification message using *|TITLE|* |
order_id |
Can be added in the notification message using *|ORDER_ID|* |
order_path |
Can be added in the notification message using *|ORDER_PATH|* |
customer_name |
Can be added in the notification message using *|CUSTOMER_NAME|* |
email |
enter if you would like to send out delivery notifications. Use comma for multiple emails. |
phone |
please enter + followed by the area code and phone number. Use comma for multiple phones. |
origin_country |
Enter iso3 country code. Mainly for analytics purpose. |
destination_country |
Enter iso3 country code for Origin & Destination Tracking, and also show local courier contact for DHL, UPS, FedEx and Toll Global Mail. Useful for analytics purpose as well. |
Notes
- Only tracking_number is the only compulsory field, but suggest to input courier to ensure more accurate tracking.
- Please remember to keep the header untouched.
- If you are using excel for editing the CSV, please make sure you change format of the cells into "text" before editing, otherwise, the tracking number will be truncated or the phone number
+sign will be identified as a formula.